Quality Management

IZGI's Quality Management System has been established based on the principles of minimal bureaucracy and documentation which allows, quick decision making and implementation. These features are achieved and successfully integrated into the quality management system by utilizing the site-based management and process approach which includes:

**Understanding current and future customer needs, meeting with customer requirements and striving to exceed customer expectations

**Leadership to establish unity of purpose and direction to create and maintain the internal environment in which IZGI employees can become fully involved in achieving the company's objectives

**Effective decisions based on the analysis of data and information

**Mutually beneficial relationships with suppliers to create value

ISO 9001:2008 Quality Management System is used as an important tool for the continuous assurance and improvement of IZGI’s Quality Management System. The certification body of IQNet and DQS performs periodical audits for the continuation of the validity of the ISO 9001:2008 certificate.